Global Business Development

EGS Biweekly Global Business Newsletter Issue 15, Monday, October 19, 2020

By William (Bill) Edwards, CEO of Edwards Global Services, Inc. (EGS)

“Nothing is permanent. Don’t stress yourself too much because no matter how bad the situation is….it will change”, courtesy of Leadership First in a LinkedIn post, October 16, 2020

“There are only a finite number of problems but there are an infinite number of solutions”, Simon Sinek, October 16, 2020

“Most leaders focus on finding the right strategy. The best leaders focus on empowering the right people”, Craig Groeschel


This biweekly newsletter focuses on what is happening around the world that impacts new trends, health, consumer spending, business investment and travel. A few highlights in issue #15:

  • Articles And Charts: “Who Is the Emerging-Market Consumer in the Postpandemic Era?
  • A Michelin Starred Meal on a Ferris Wheel: we need some light and fun innovations in these times!
  • Articles And Charts: Now Is the Time To Reassess Our Quality of Life – and Our Work/Life Balance
  • Catching coronavirus on plane ‘extremely unlikely’ while wearing mask, (U.S.) Department of Defense study finds
  • Melbourne eases lockdown as cases decline
  • China Economy Grows 4.9% as Rest of World Struggles With Coronavirus

We monitor 30+ countries, 40+ international information sources and six business sectors to keep up with what is going on in this ever-changing environment. Our team on the ground covers 43 countries and provides us with updates about what is happening in their specific countries. Please feel free to send us your input and sources of information. Our contact information is at the bottom of this newsletter.

First, a few Personal Comments

As this edition of our biweekly newsletter goes out, the COVID-19 cases are going up in European countries and stabilizing or going down in China, India, Israel, Japan, Melbourne,  Australia and the Americas. Our company’s primary business before COVID-19 hit was to take franchise companies into new countries around the world. This involves finding a company in other countries that would invest in bringing the brand to their country. New investment was put on hold from March through June 2020 as companies worldwide tries to maintain their local businesses and keep their current employees safe. Beginning in mid-July and accelerating in September we began to see companies come back interested in making new investments. Today we are busy again with companies in Australia, China, India, Israel, Italy, Korea, Mexico, Peru, Saudi Arabia, Spain and the United Arab Emirates.  These companies look beyond today and even 2021. They are looking to build business that create good jobs for the future. We are awed at human resilience!!!!

“The emerging resilients: Achieving ‘escape velocity: The experience of the fast movers out of the last recession teaches leaders emerging from this one to take thoughtful actions to balance growth, margins, and optionality.”, McKinsey & Company, October 2020

“Ikea to open record number of stores this year despite online shift: Swedish group will focus openings on smaller formats and in city centres….The world’s biggest furniture retailer is set to open more than 50 stores in its current financial year, with a majority in city centres or in a smaller format than its traditional vast out-of-town warehouses, the new chief executive of brand owner Inter Ikea told the Financial Times.”, The Financial Times, October 6, 2020

Restaurant Innovation in these times!!! “A Michelin Starred Meal on a Ferris Wheel” – Hit by a plunge in turnover after foreign tourists vanished, Michelin-starred Hungarian restaurant Costes has staged a skyline dining event on the Budapest Eye ferris wheel to generate sales in a coronavirus-proof environment. Costes owner Karoly Gerendai said that turnover at one of his reopened restaurants is down to about a tenth of pre-lockdown levels, forcing him to look for new ways to do business. “Now that there are not many people either on the wheel or in the restaurant because there are no tourists, the opportunity arose that we could do this,” he said of the event at the landmark attraction in central Budapest.

International Travel Updates

“Catching coronavirus on plane ‘extremely unlikely’ while wearing mask, (U.S.) Department of Defense study finds: A new Department of Defense study, conducted with United Airlines, found that the risk of COVID-19 exposure is “extremely unlikely,” even on a 12-hour flight. Researchers conducted hundreds of tests aboard some of United’s Boeing 777 and 767 aircraft, both in flight and on the ground. They released tracer aerosols from a mannequin equivalent to thousands of coughs and traced how they moved through the cabin. They tested with both the mannequin wearing a mask and not wearing a mask. “The results are in: Your exposure to COVID-19 is almost non-existent on our flights,” United tweeted about the study. The air is changed in the jets even more frequently than in a standard hospital operating room, the study found. It takes just six minutes for 99.99% of particles to be filtered out of the cabin.”, Fox News, October 15, 2020

“Airlines expect a post-coronavirus boom in leisure travel, they just don’t know when: The coronavirus pandemic has laid the airline industry bare, cutting travelers to a fraction of last year’s numbers and even reducing some big names to bankruptcy.  But the word from industry executives at the Boyd International Aviation Forecast Summit on Monday was of opportunity ahead, though that was mixed with a serious dose of realistic hardship still to come.”, The Points Guy, October 13, 2020

“Singapore moves closer to Hong Kong ‘air travel bubble’, considers opening borders unilaterally. Transport Minister Ong Ye Kung said Singapore will consider more travel bubbles with countries deemed safe even if they do not reciprocate. Plans to open a fifth ‘mega terminal’ at Changi Airport will be delayed by two years due to effects of coronavirus pandemic. Singapore’s Transport Minister Ong Ye Kung on Tuesday signalled travellers from Hong Kong may soon be able to visit without being required to stick to a controlled itinerary or complete a 14-day quarantine.”, South China Morning Post, October 6, 2020

“U.S. Covid-Testing Plan Aims to Open New York-London Travel by Holidays: Airlines, governments hope testing will spur more travel for business and pleasure. U.S. officials are aiming to open travel between New York City and London with shortened traveler quarantine periods as soon as the holidays, according to people familiar with the matter. The growing availability of Covid-19 tests in the U.S. has prompted officials at the Transportation Department, Department of Homeland Security and other agencies to revive efforts to establish safe travel corridors between the U.S. and international destinations, the people said. Establishing those routes would require travelers to be tested for Covid-19 before their flight and again upon arrival, allowing them to avoid lengthy quarantines at their destinations.”, The Wall Street Journal, October 1, 2020

“Italy requires more travelers get tested for COVID-19 before visiting: Italy has expanded its list of high-risk countries from which travelers must get tested for COVID-19. Those arriving into the country need to demonstrate that they have taken a test and received a negative result during the previous 72 hours, or they will have to take a test within 48 hours of arrival. The new rule applies to those who have come from, or stayed in Belgium, France, the Netherlands, the UK, Northern Ireland, the Czech Republic and Spain in the previous 14 days. The measure has come into effect because Italian health minister, Roberto Speranza, signed a new ordinance, which provides for urgent measures to contain and manage the health emergency. Travelers will need to undergo the test upon arrival at the airport, port or border area, where possible. If not, they must take it within 48 hours of entering at a local health authority and must self-isolate in the meantime at their home or place of residence. They must also promptly report any symptoms they are experiencing to the health authority through dedicated telephone numbers. Those who test positive will be required to quarantine.”, Lonely Planet, October 12, 2020

“The next three nations set to reopen to Australian travellers: Australians could be allowed to jet off to Singapore, South Korea and Japan within six months, an airport boss has claimed. Geoff Culbert, the CEO of Sydney Airport, made the prediction at the Australian Financial Review National Infrastructure Summit on Wednesday. Mr Culbert was speaking about the future of overseas holidays, as Sydney prepares to welcome its first planeload of tourists on Friday as part of the Australia-New Zealand travel bubble. About 200 visitors are expected to touchdown.”, The Daily Mail, October 14, 2020

United Airlines Launching New Warm-Weather Routes to the Caribbean and Central America: United Airlines is ramping up its winter schedule with more flights to warm-weather destinations in Mexico, the Caribbean, and Central America. In total, the airline is adding eight new routes to increased service to 19 destinations over the coming months as various islands and countries in Central America welcome back American travelers.”, Travel & Leisure, October 16, 2020

Copa Airlines announced its first increase in international operations since November. The carrier plans to connect Panama City, Panama with 35 destinations all over America. The destinations span over a dozen countries from South America, North America and Central America.”, Airline Geeks, October 15, 2020

Second Carnival Brand Resumes Cruising in Europe: Carnival Corporation’s (CCL) Germany-based AIDA Cruises took to the seas again on Saturday, October 17, as the line’s first voyage departed from Rome on a seven-day itinerary exclusively visiting Italian ports. Embarkation at the Civitavecchia cruise port……AIDA is the second Carnival Corporation cruise line to resume cruising as part of a phased-in operational restart.”, Cruise Radio, October 17, 2020

Latin America

“LATAM (Airlines) Gradually Restores Passenger Operations: In September, LATAM Airlines Group offered more frequencies to domestic destinations in Chile, Brazil, Peru and Ecuador and restarted the domestic operation in Colombia. On international flights, the novelties were the routes from Sao Paulo to Montevideo, and Santiago to Montevideo, two weekly flights from Santiago to Los Angeles and New York respectively, an increase to three flights a week from Santiago to Madrid, in addition to the Sao Paulo to New York. In Chile, LATAM flew 11 destinations, going from 20 to 35 daily frequencies……In relation to the cargo operation, the load factor was 70.4% (16.9% over that registered in the same period of the previous year). LATAM Cargo has maximized the use of its B-767F cargo fleet and has used passenger aircraft for exclusive cargo transportation.”, Airline Geeks, October 17, 2020

Asia Pacific Countries

“Asia-Pacific countries begin to ease pandemic-related travel bans, but hurdles remain: Asia-Pacific countries including Singapore, Australia, Japan and Thailand are gradually easing some international travel restrictions as coronavirus cases slow, in hopes of helping to revive their economies.”, Reuters, October 11, 2020


“Melbourne eases lockdown as cases decline: Australia’s second-largest city, Melbourne, has loosened lockdown restrictions as new and active COVID-19 continue to decline. From midnight Sunday, Melbourne residents will no longer face limits on the time they can spend away from their homes for education or recreation. Previous restrictions allowing Melburnians to travel only 5 kilometers (3 miles) from home will increase at midnight to 25 kilometers (15 miles).”, AP News, October 18, 2020

“Data from an on-line commercial real estate platform indicates an increase in retail vacancies of 40% in central business districts across Australia compared with the same time last year, according to a media report. Melbourne’s CBD has been the hardest hit with the second lockdown and stage four restrictions impacting businesses already struggling after the first shutdown. Uncertainty surrounds the long-term implications of the pandemic-driven increase in retail vacancies due to the uptake of working from home which could become a lasting arrangement for many CBD office workers.”,, September 27, 2020.  Compliments of Jason Gehrke, Founder and Director, Franchise Advisory Centre, Brisbane, Australia

Mainland China

“China Economy Grows 4.9% as Rest of World Struggles With Coronavirus: The 4.9% growth figure for the third quarter fell short of expectations but brings China’s trajectory closer in line with forecasts made at the beginning of the year for 2020 growth of between 5.5% and 6%—forecasts made before the pandemic swept across the globe, killing more than a million people and crushing the global economy. The International Monetary Fund is projecting China’s economy to expand by 1.9% in 2020, putting it on track to be the only major world economy to grow this pandemic-hit year.”, The Wall Street Journal, October 18, 2020

The third-quarter expansion builds on the second quarter’s 3.2% growth, which follows a historic contraction of 6.8% in the first three months of the year, when authorities locked down the central Chinese city of Wuhan in a bid to curb the fast-spreading virus.

China Quarterly Car Sales Shift Out of Reverse for First Time in Two Years: A broader economic rebound in the country is now beginning to wash over consumers. China’s car market recorded its first quarter of year-over-year sales growth in two years as a broad economic recovery bolstered consumer confidence and discounts boosted demand, especially for electric vehicles.”, The Wall Street Journal, October 13, 2020

“China’s Golden Week 2020 – A speedy and robust recovery is underway in China: Chinese consumers have further released their pent-up demand over the eight-day National Day holiday. Their revenge spending provides us an indication of how swiftly consumer appetite and economic activities in China could approach pre-pandemic levels, making it clear to us that a robust recovery is underway. Considering domestic consumption as a substantial contributor for China’s economic growth, we expect that more government policies and initiatives will be directed towards boosting local consumer spending both in the short and long term. With many consumers sticking to their online shopping routine even after the COVID-19 pandemic, online consumption is playing a bigger role in driving the country’s recovery in overall consumption.”, Fung Business Intelligence, October 16, 2020

“How China’s Urban Millennials and Gen Z Live and Spend: In 2019, millennials (born between 1980 and 1994) and Generation Z (born between 1995 and 2009) accounted for almost 40% of the population in China. The proportion of the population living in urban areas reached around 60% in 2019, and is projected to reach 65% by 2025. The demographic landscape and population trends have put a specific segment in the spotlight – urban millennials and Generation Z, which together represent one of the most critical forces shaping the outlook for the Chinese consumer market, as their attitudes towards digital convenience, shopping preferences and lifestyles are driving the growth of the relevant sectors and providing new market opportunities.”, Euromonitor International, October 2020

Wealthy shoppers in China more confident in luxury spending outlook than US counterparts: More Chinese luxury spenders see themselves maintaining or increasing their luxury spending over the next 12 months compared to those from the US, report says. US big spenders have mostly splurged on alcohol, dining and hotels during the pandemic, with the Chinese preferring beauty and consumer electronics. Despite the coronavirus pandemic still raging across continents, wealthy luxury consumers in China and the United States are optimistic about their economic well-being, according to a new report by consulting firm Agility Research & Strategy.”, South China Morning Post, October 15, 2020

“China’s inflation hit 19-month low in September as pork prices cool: China’s official consumer price index (CPI) rose 1.7 per cent in September from a year earlier, down from 2.4 per cent in August. China’s producer price index (PPI) shrank 2.1 per cent in September compared to a year earlier, widening slightly from a fall of 2.0 per cent in August.”, South China Morning Post, October 15, 2020


Air India Launches Delhi to Vancouver service: Air India (AI) has announced a 3x weekly service to Vancouver from Delhi. According to Routes Online, the service will operate as AI185 to YVR and AI186 returning to DEL. The … schedule will go into effect on November 1, 2020, and will last until March 12th, 2021…”, Airways, October 12, 2020

“India To Resume International Flights in 2021: The Indian Minister of Civil Aviation, Hardeep Singh Puri expects that the country will resume international flights by Q1 2021. India extended its imposed travel ban on international air travel until October 31….In the meantime, the Asian nation has progressed on air bubbles, which are temporary flying arrangements, to start a light return of commercial passenger services. India has reached air bubbles with 16 countries and has others under negotiation.”, Airways, October 5, 2020


Mask up, or else: Italy’s new covid-19 rules: The Italian government is today due to confirm new measures to contain the spread of covid-19. Like other European countries, Italy has seen contagion rise in recent weeks, although the level of infection is still relatively low. In the two weeks to October 6th, it was under a sixth of that in Spain. But after being hit so cruelly in the spring, Italy will not be taking any chances. A cabinet decree is expected to make masks obligatory outdoors (which is already required in some regions).”, The London Economist, October 7, 2020

“A New Alitalia Is Born, and Its Name is Ita: The new name for the airline, ITA stands for Italy Air Transport (Italia Trasporto Aereo). The carrier has assets totaling €20m and a €3bn budget coming entirely from the Ministry of Finance and Economic Development (MEF). The new business plan initially foresees about 90 aircraft and 6,500 employees, with a focus on integration with Fs (Italian State Railways) and long-haul routes, especially those to the US – the most profitable, said AZ CEO Fabio Maria Lazzerini last month in an audit at the Italian House of Commons.”, Airways, October 10, 2020


“Japan to Lift Travel Ban to 12 Countries, Including China But Not U.S.: Japan is planning to remove a ban on overseas travel to China and 11 other countries next month, the Yomiuri newspaper reported on Thursday. The 11 other countries and regions include Taiwan, Australia, New Zealand, Singapore, South Korea, Vietnam and Malaysia, the Yomiuri said. The Japanese government, which currently bans travel to 159 countries and regions, will recommend that travellers refrain from unnecessary and non-urgent visits to those 12 countries, the newspaper said.”, Skift, October 7, 2020


“Here’s how Singapore plans to resume international travel safely: For a small country with no domestic air travel market, Singapore ‘can’t wait around for a vaccine’ to revive the crucial aviation industry, said Ong Ye Kung, the country’s transport minister. The tiny Southeast Asian nation is working to establish travel bubbles with countries that have kept the coronavirus outbreak under control, said Ong.”, CNBC, October 12, 2020

United Kingdom

U.K. Government Form ‘Global Travel Taskforce’ to Recover International Travel: Almost nine months into the global pandemic that has decimated the U.K. tourism, hospitality and aviation sectors, the U.K. government announced on Wednesday the formation of a task force to ‘support the travel industry and the safe recovery of international travel’. The Global Travel Taskforce will report to Prime Minister Boris Johnson and be co-chaired by Grant Shapps the Secretary of State for Transport and the Secretary of State for Health and Social Care, Matt Hancock….The aims of the Global Travel Taskforce are to ‘consider what steps the government can take, both domestically and on the international stage, to enable the safe and sustainable recovery of international travel’.”, Airline Geeks, October 10, 2020

Working from home tips: how to cope without the office: The office is closed and you’re back on Zoom in the kitchen. Anna Maxted asks the experts how to stay sane….Burnout is generally recognised by the World Health Organisation as a work-related phenomenon, but, says Siobhán Murray, a psychotherapist ( and the author of The Burnout Solution, ‘it can also be defined as emotional, mental and physical exhaustion brought on by emotionally demanding situations’.”, The Times of London, October 9, 2020

Tesco profits surge 29% amid pandemic: The new chief executive of Tesco said this morning that his job would be to maintain momentum after online food sales doubled and pre-tax profits surged during the coronavirus crisis. The UK’s largest supermarket has posted a 28.7 per cent rise in pre-tax profits to £551 million in the six months to the end of August. Sales, excluding VAT and fuel, rose by 6.6 per cent to £26.7 billion. Operating profits fell 15.6 per cent to £1.037 billion, dragged down by losses in its banking division.”, The Times of London, October 7, 2020

United States

Global Outlook Brightens as U.S. Consumer Imports Reach Pre-Pandemic Levels: U.S. trade deficit in August was largest since 2006 on recovery of consumer-goods imports…..International Monetary Fund Managing Director Kristalina Georgieva, in a Tuesday speech ahead of annual IMF and World Bank meetings next week, said the global economy won’t contract this year as much as the IMF projected in June. “The picture today is less dire,” Ms. Georgieva said in London. “We now estimate that developments in the second and third quarters were somewhat better than expected, allowing for a small upward revision to our global forecast for 2020.”, The Wall Street Journal, October 6, 2020

The number of new businesses in America is booming: No other rich-world country is experiencing the same rise in entrepreneurship. Based on a different survey Goldman Sachs, a bank, finds that the share of respondents starting a new business in the past three months has also risen sharply. Other evidence shows that about as many Americans now work for themselves as before the pandemic, even as overall joblessness remains high.”, The London Economist, October 10, 2020

Rental Recalibration: Landlords and tenants alike are adjusting: As the country continues to navigate through the pandemic, commercial property renters are facing an increasing struggle to reshape their business models to move outside their traditional brick-and-mortar spaces, while the residential industry moves business toward property management companies and away from independent landlords……Landlord-tenant relationships often can be strained. However, to keep tenants in their homes and help landlords plan for late payments amid the pandemic, the property management industry has grown more flexible. With data suggesting that rent collection is down only 3–5% since March, the rental market has not been affected as severely as many had expected.”,, October 9, 2020

Brand News

Stories from the Covid-19 Front Lines: Update with Susan Boresow, President of Title Boxing Club.”, an interview with one of the leaders in the US fitness franchise sector on how they made it through COVID-19., October 2020

Focus Brands Chief Commercial Officer, Dan Gertsacov, Is Making Digital Real In The Restaurants: The multi-brand restaurant portfolio is a relatively new business model, fueled in large part by private equity, and Focus Brands is one of its pioneers. With seven brands and more than 6,000 locations globally, the Focus franchise ecosystem benefits from this breadth and scale. It’s realized through good ol’ purchasing power but also attracting the talent and leadership of someone like Dan Gertsacov, who was previously at Google before joining the largest independent McDonald’s franchisee, Arcos Dorados Holdings, to lead both marketing and digital. In the following interview, we talk about building a 21st-century restaurant tech stack and multi-brand marketing function, while staying grounded in the purpose and local connection that each brand has with its customers.”, Forbes, October 7, 2020

Beyond Meat launching limited-time plant-based burger at 210 KFC China locations: Beyond Meat and KFC first tested the Beyond Burger at select China locations over the summer. It will be available more widely for three weeks.”, Market Watch, October 12, 2020

Articles And Charts About Doing Business in The Times Of COVID-19 and Beyond

Now Is the Time To Reassess Our Quality of Life – and Our Work/Life Balance: Our formerly notoriously fast-paced, frenetic lifestyle and demanding routines have come to an abrupt halt. It’s said that out of every tragedy come renewed strength and fortitude. The good news: the destructive, insidious pandemic aimed at destroying us is actually bringing our society closer together and enabling us to reassess the quality of our lives. After so much suffering and devastating loss of health, loved ones, jobs, and entire businesses, we are going through a metamorphosis of sorts, gaining a new appreciation and respect for time and, possibly, life itself. People re-examining how they spend their time, reevaluating priorities, purpose, and life plans abound.”, Franchising. com, October 7, 2020

VOICE OF THE INDUSTRY: CONSUMER HEALTH”, Euromonitor study on the impact of the pandemic on consumer health, October 2020

“Offices have a future — but what about other workplaces?  Most of the technologies that white-collar workers have relied on in recent months — Zoom, Skype, Teams — have been around for years. It took a pandemic, though, for them to become widespread: at the start of the outbreak, about two-thirds of those working in the US and UK did so remotely. Does this working-from-home revolution mean we no longer need workplaces? Of course not. As the pandemic has gone on, it has become clear that offices are very likely to remain a fixture of future life.”, The Financial Times, October 18, 2020

Why 4 Technologies That Boomed During Covid-19 Will Keep People Home More After A Vaccine: To test the staying power of technologies that became vital during the coronavirus pandemic, the Oliver Wyman Forum conducted a survey of almost 6,900 consumers in eight countries. Here, based on our data, we show why the pandemic has guaranteed four solutions — video conferencing, grocery-shopping apps, telehealth, and e-learning — mass markets big enough to ensure their commercial growth and permanent integration.”, Forbes, October 7, 2020

“Identifying Digital Trends In Emerging Markets: COVID-19 put the world in a unique position, forcing consumers to change their daily habits and businesses to prioritise innovation to remain competitive. Brands are changing the way they communicate with consumers, and in some cases revolutionising the products they offer….In 2020, significant business transformations introduced new consumers to technologies like digital services, online financial payments and e-commerce….Compared to more developed markets, consumers in emerging markets lag both in technology adoption and availability of services because they lack familiarity and trust…..As a result of the pandemic, consumer online habits increased in both emerging and developed markets. This white paper examines how the pandemic impacted the availability and use of online products and services, as well as successful business innovation and adaption case studies in emerging markets.”, Euromonitor, October 2020

“‘Feel-good food’ is now a social currency for Gen Z: Young Gen Zers aged 15 to 25 are actively looking for greater transparency on food and its origin, expecting brands to produce food that they feel good about eating, a recent study shows.”, Inside FMCG, October 16, 2020, compliments of Jason Gehrke, Founder and Director, Franchise Advisory Centre, Brisbane, Australia

“Who Is the Emerging-Market Consumer in the Postpandemic Era? Nine months into the COVID-19 pandemic, and six months since our initial consumer sentiment survey in emerging markets, consumers’ behavioral patterns are starting to take shape. People are adapting, and while the dust is yet to settle, we already see early signals of a new reality. While deep concerns about COVID-19 persist, the prevailing attitudes are shifting from fear to acceptance….As more time passes and the pandemic persists, it is becoming clear that consumers’ activities are taking a starkly different shape than those before COVID-19.”, Boston Consulting Group September survey

Who We Are And What We Do

Edwards Global Services, Inc. (EGS) provides a complete International solution for U.S. businesses Going Global. From initial global market research and country prioritization, to developing new international markets and providing operational support around the world. Our U.S. based executive team has experience living and working in many countries. Our Associate network on the ground overseas covers 40+ countries.

Founded in 2001, Edwards Global Services, Inc. (EGS) takes U.S. businesses global and currently has activity in 25 countries.  Our Clients are all consumer-faced brands.  Edwards Global Services, Inc. (EGS) has twice received the U.S. President’s Award for Export Excellence

Find out more about the services we provide U.S. companies Going Global at:

William Edwards, CFE, is CEO and Global Advisor of Edwards Global Services (EGS). He has 46 years of international operations, development, executive and entrepreneurial experience and has lived in 7 countries. With experience in the franchise, oil and gas, information technology and management consulting sectors, he has directed projects on-site in Alaska, Asia, Europe and the Middle and Near East.  Mr. Edwards advises a wide range of companies on early to long term global development of their brands.


For global cross business sectoral updates and advice on taking your business global, contact Mr. Edwards at or +1 949 224 3896.

EGS Biweekly Global Business Newsletter Issue 14, Monday, October 5, 2020

By William (Bill) Edwards, CEO of Edwards Global Services, Inc. (EGS)

“Others have seen what is and asked why. I have seen what could be and asked why not.”, Pablo Picasso

“There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.”, Albert Einstein

“Yesterday is not ours to recover, but tomorrow is ours to win or lose.”, U.S. President Lyndon Johnson


This biweekly newsletter focuses on what is happening in more than 20 countries that impact new trends, health, consumer spending, business investment and travel. A few highlights in issue #14:

  • McKinsey & Co. global economic conditions snapshot
  • New Stat Augurs Well for Covid Recovery: Gross output measures business confidence better than GDP
  • View and download our latest quarterly GlobalVue™ country ranking chart at our EGS website:
  • The Future of Supply Chain Automation – an infographic that shows how supply chain management is changing
  • How South Korea Successfully Managed Coronavirus
  • Argentina, Colombia and Peru begin to open for international travel

We monitor 30+ countries, 40+ international information sources and six business sectors to keep up with what is going on in this ever-changing environment. Our team on the ground covers 43 countries and provides us with updates about what is happening in their specific countries. Please feel free to send us your input and sources of information. Our contact information is at the bottom of this newsletter.

Countries and regions reported on in this issue include: Africa, Latin America, Australia, Belarus, Brazil, Mainland China, India, South Korea, Japan, Singapore, the United Kingdom and the USA.

This issue’s chart is from the September 2020 McKinsey & Co. Economic Conditions Snapshot

New Stat Augurs Well for Covid Recovery: Gross output measures business confidence better than GDP. It’s fallen less than in past recessions. For the first time, the Bureau of Economic Analysis (BEA) released the “top line” gross output, or GO, at the same time as it published the “bottom line” gross domestic product. And the GO data brought a welcome surprise: It shows the economy is much more resilient than it looked. Steve Forbes offers a useful metaphor: ‘GDP is like an X-ray of the economy; GO is like a CAT-scan.’ GO reveals a deeper level of economic activity and is therefore helpful in predicting the direction of growth, not only its current state.”, The Wall Street Journal, October 2, 2020

America and Singapore are tops in 2020 for global digital competitiveness: The US held onto its top spot in a global ranking of digital competitiveness thanks to access to capital and an emphasis on robotics. Singapore also stayed in the No. 2 spot on the IMD World Digital Competitiveness Ranking (WDCR) for 2020. The country earned more No. 1 rankings than the US in the rankings on individual criteria. The WDCR measures the capacity and readiness of 63 economies to adopt digital technologies for economic and social transformation. This year’s Top 10 list looks very similar to last year’s: United States of America, Singapore, Denmark, Sweden, Hong Kong SAR, Switzerland, Netherlands, South Korea, Norway and Finland. The UK came in at No. 13 overall and its scores on the individual criteria have held steady over the years. Australia is in the No. 15 spot with technology scoring highest among the three criteria.”, Tech Republic, October 2, 2020

“East Asia: Containment and Recovery: The coronavirus has shied away from no corner of the globe, but some countries have weathered the storm far better than others – and have much more cause for economic optimism going forward. The intensity of the economic fallout from one country to the next has hinged on a mind-boggling array of interlocking factors. As countries in East Asia, in particular, increasingly shift focus from containment of the pandemic to economic recovery, their success will hinge on other factors. According to the World Bank’s latest forecast for the region, these include government capacity to open up the stimulus spigots, its ability to phase out of shutdowns without allowing the virus to become uncontrollable again, and the depth of the hole they’re trying to climb out of.”, Geopolitical Futures, October 3, 2020

International Travel Updates

“United Resumes Nonstop Service to Shanghai: In an important ramp up following Chinese market recovery, United Airlines yesterday announced it will start a four-times-weekly nonstop service to China between San Francisco International Airport and Shanghai’s Pudong International Airport.”, Airline Geeks, October 5, 2020

“’Close to 100% accuracy’: Helsinki airport uses sniffer dogs to detect Covid: Researchers running Helsinki pilot scheme say dogs can identify virus in seconds. Four Covid-19 sniffer dogs have begun work at Helsinki airport in a state-funded pilot scheme that Finnish researchers hope will provide a cheap, fast and effective alternative method of testing people for the virus. A dog is capable of detecting the presence of the coronavirus within 10 seconds and the entire process takes less than a minute to complete, according to Anna Hielm-Björkman of the University of Helsinki, who is overseeing the trial. ‘It’s very promising,’ said Hielm-Björkman. ‘If it works, it could prove a good screening method in other places’ such as hospitals, care homes and at sporting and cultural events.”, The Guardian, September 24, 2020

Returning to New York from an international destination? You’ll likely have to quarantine: (New York Governor) Cuomo signed an executive order Monday re-enforcing mandatory quarantine requirements for international travelers returning to New York from countries marked Level 2 and Level 3 on the State Department’s travel advisories list.”, The Points Guy, October 3, 2020

Air Canada Airport COVID-19 Testing Trial Shows Promising Results: In September Air Canada partnered with a Canadian lab and the Greater Toronto Airports Authority to test arriving passengers for COVID-19 using a polymerase chain reaction test at Toronto’s Pearson Airport directly upon their arrival and then two tests that would be self-collected at seven days after arrival and at 14 days after arrival.”, Airline Geeks, October 4, 2020

US travelers still cannot visit most European Union member countries: “Back in March, the European Commission introduced travel restrictions that lasted until this summer until the Union authorized a list of 14 countries that were exempt. The Commission continues to periodically update this list,” Caroline Rose, Middle East and Europe analyst for the forecasting firm Geopolitical Futures, told the Washington Examiner. The latest update on the EU’s Re-open EU website added Australia, Canada, Georgia, Japan, New Zealand, Rwanda, South Korea, Thailand, Tunisia, Uruguay, and even China (“subject to confirmation of reciprocity”) to the list of nations in which its citizens are allowed to visit EU countries. ‘So far, the U.S. has been excluded,’ Rose said. And while the list of excluded and allowed nations is not technically ‘legally binding’ on individual EU nations, “Brussels has applied a lot of political pressure for its members not to act independently of the travel ban and welcome unlisted nationals.” She doesn’t see most EU countries ‘giving U.S. nationals the greenlight anytime soon.’”, The Washington Examiner, September 17, 2020

3 more major cruise lines cancel sailings until at least December: You’ll now have to wait until at least December to take a cruise with Norwegian Cruise Line, Oceania Cruises or Regent Seven Seas Cruises. The parent company of the three brands, Norwegian Cruise Line Holdings, on Monday said it would extend its halt to cruise operations through at least Nov. 30. Until today, the company only had canceled sailings through the end of October. The Norwegian Cruise Line Holdings announcement comes just four days after one of the line’s biggest rivals, cruise giant Carnival, canceled most departures through January. Carnival still hopes to operate some sailings in November and December out of just two ports: Port Miami and Port Canaveral. Two other major brands, Princess Cruises and Holland America, already have canceled all or most sailings through Dec. 15.”, The Points Guy, October 5, 2020

Delta Air Lines Returns to Colombia, El Salvador, Guatemala: Delta Air Lines (DL) has made a significant restart in Latin America with flights resuming into Colombia, El Salvador and Guatemala. Non-stop flights between Atlanta (ATL) and Bogota (BOG) began today, which will operate on a four times per week basis before going daily on November 1.”, Airways Magazine, October 2, 2020

Peru To Resume International Flights This Month: After a seven-month suspension, Peru is reopening its skies to commercial flight operations in October. The country’s international trade and tourism minister, Rocio Barrios, announced that international travel will resume on Oct. 5, reinstating commercial connectivity with other Latin American countries first.”, Airline Geeks, October 2, 2020

New Zealand, Australia loosen travel restrictions: Flights between these close by countries have started to go on sale. Airways Magazine, October 3, 2020

Germany lifts warning against travel to all non-EU countries: Germany lifted its blanket warning against travelling to all countries outside the EU, although little is likely to change for most travellers. The foreign ministry extended a warning for parts of Belgium to the entire country, and warned against travel to Wales and Northern Ireland.”, The Sunday Times of London, October 2, 2020

Disney’s Hawaii resort to start phased reopening in November: Disney’s Aulani resort and spa in Hawaii will begin a phased reopening in November, following the governor’s announcement that out-of-state travelers will soon be able to bypass two weeks of quarantine if they test negative for COVID-19 prior to arrival.”, Fox Business, September 25, 2020

Sea changes: A preview of the new COVID-related cruise restrictions: Health experts advising some of the world’s biggest cruise brands on how to restart cruising unveiled recommendations this week that included a call to significantly restrict passenger movements during port stops.”, The Points Guy, September 27, 2020

Argentina to Resume Flight Operations from Mid-October: The Argentinian Minister of Transport, Mario Meoni, confirmed on Thursday that in mid-October commercial flights will return and anticipated that the Government is ‘working to resolve as soon as possible’ the normalization of activity.”, Airline Geeks, October 4, 2020

Colombia Resumes 63 Routes As Part of Plan to Reinstate Connectivity: Throughout September, Colombia has resumed commercial airline operations. Domestic flights were allowed back to the skies on Sept. 1 and international fights restarted on Sept. 19. As the country continues to reopen its skies, Colombia announced it will be reopening 63 domestic routes from major cities such as Bogotá, Medellin, Cali and Cartagena, according to Latin American portal Aviaciónline.”, Airline Geeks, September 23, 2020


Optimism Around Africa’s Business Potential: Over the past two decades, Africa has been home to the fastest-growing economies in the world and is ripe for global and local business investment. In his new book, Unlocking Africa’s Business Potential: Trends, Opportunities, Risks, and Strategies, Thunderbird professor, Landry Signé shares his optimism for sustained growth in Africa as he examines economic, business and investment issues and discusses the growth trends and drivers. ‘By 2030, Africa will have 1.7 billion people and a combined consumer and business spending of $6.7 trillion.” ~ Thunderbird professor Landry Signé, Thunderbird School of Global Management, October 1, 2020

Latin America

Major Country Developments – Mexico, Central America, Caribbean: The slump in travel caused by the Covid-19 pandemic has hit the tourism sector hard in several Central American and Caribbean countries. A slump in remittances [by immigrants working and sending money back home to support families and small businesses], has also negatively impacted some countries, but in many cases observers are baffled by the strong inflows that have resumed, sometimes at record levels.”, Meridian Finance Group, September 22, 2020


Australia’s Victoria state to ease COVID-19 restrictions as cases slow: Victoria, Australia’s second most populous state and the epicentre of the country’s COVID-19 outbreak, will accelerate the easing of social distancing restrictions as infections slow to fewer than 20 cases a day, its premier said on Sunday.”, September 26, 2020

Commercial Tenancy Rent relief Scheme Extended: In response to the continuing impacts of COVID-19 on the Victorian economy, the State Government recently passed the COVID-19 Commercial and Residential Tenancies Legislation Amendment (Extensions) Act 2020 (Vic) (the Act). This extends the Commercial Tenancy Rent Relief Scheme introduced earlier this year, and introduces several changes aiming to assist both commercial tenants and landlords through financial hardship. For eligible leases, the prohibition on eviction for non-payment of rent and prohibition on rent increase is extended until 31 December 2020. Eviction for breaches not related to payment, such as property damage, is still allowed. Eligible leases are currently those by small to medium enterprises (SMEs) with an annual aggregate turnover under $50 million who have suffered at least a 30% reduction in turnover since March 29 2020. However, the Act allows for eligibility requirements to be adjusted in the future.”, MST Lawyers, September 30, 2020 

Mexican chain moves closer to IPO: Australian-based Mexican food chain Guzman Y Gomez has moved a step closer to listing on the stock exchange by converting from a proprietary company to an unlisted public company, according to a media report. The 140-store chain has achieved accumulated sales of $1 billion and operates in Australia, Singapore and the United States. It’s drive-through stores in Australia have achieved sales increases of 50-100% during the pandemic, according to the report.”, Australia Financial Review, September 23, 2020

A quarter of workplaces saw productivity improve during COVID-19. The same number saw a drop: As millions of employees worked from home during the coronavirus pandemic, sparking a surge in the adoption of new technologies, one-in-four Australian businesses reported productivity had fallen, while the same number said productivity had improved. Australian companies have, on average, increased their adoption of some key digital technologies during the COVID-19 period by as much as the previous 10 years, a study by consultancy AlphaBeta, a part of Accenture, shows…But the effects on business efficiency from having large numbers of employees working from home have been mixed, with as many firms experiencing a fall in productivity during the pandemic as had a rise.”, Brisbane Times, September 24, 2020, compliments of Jason Gehrke, Managing Director, The Franchise Advisory Centre, Brisbane


Texas Chicken® opens a QSR restaurant at the Dana Mall in Minsk, Belarus! Congratulations to the team for persevering with this location through a very eventful summer in Belarus. (This is Church’s Chicken® in the USA).”, Yang Ming Ong, Texas Chicken Business, October 1, 2020.


Venture Capital Investments Reach New High In Brazil: A total of US$ 843 million has been invested in Brazilian startups throughout September 2020 in what has been the busiest month ever for the segment, according to a new survey. In terms of invested volume, last month has seen a 65% increase in relation to September 2019, when total investments reached US$ 510 million, according to the research, carried out by Distrito Dataminer, market intelligence arm of Brazilian open innovation company Distrito. This is also a 796% increase compared with September 2018, when startups raised US$ 94 million.”, Forbes, October 3, 2020

Brazil’s IPO market on track for biggest year since 2007: Companies take advantage of higher valuations after retail investors head into stocks. The market for initial public offerings in Brazil is on track for its biggest year since 2007, fuelled by a recovery in asset prices and a surging number of everyday investors buying into stocks. Seventeen groups have already debuted in Brazil this year and almost 40 more are in the pipeline as companies — and the banks marketing them — work flat out in a year truncated by the coronavirus crisis.”, The Financial Times, September 27, 2020

Mainland China

Millions Fly With China’s Airlines as Pandemic Drags Down Competitors: The world’s harried airline bosses will look enviously to China this week as millions of people take to the skies for national holidays, helping Chinese carriers push even further ahead in their recovery from the pandemic. The holiday starts with the Mid-Autumn Festival and National Day Thursday and runs to Oct. 8. The so-called Golden Week is typically a time for families to reunite and will add momentum to a domestic rebound that’s lifting air travel within China back toward normal levels. More than 15 million people are due to fly over the period, a 10% increase from last year, according to Lan Xiang, head of the research division at online travel agent Qunar.”, Bloomberg and Caixing Global, October 1, 2020

Disneyland Shanghai Hotel Prices Rocket to Over (US)$1,000 a Night: With China’s National Day and Mid-Autumn Festival holidays fast approaching, the room rates of Shanghai Disneyland Hotel have soared to 7,000 yuan ($1,028) per night, when they cost around 3,000 yuan on “regular” days. According to Caijing, a reporter checked prices for a stay from Oct. 2 to Oct. 3 online yesterday (Sept. 29) and found the price of a “Deluxe Park View room” for one night was 7,753 yuan. The “Official Direct Sales” price of 5,479 yuan was already ‘fully booked.’ Today, the Shanghai Disney Resort’s official website showed that all room types on Oct. 2 are now marked ‘unavailable’. The average price for hotel reservations during the National Holidays is nearly 20% higher than last year. During the National Day, hotel reservations exceeded the same period last year by 30%.”, Caixing Global, September 30, 2020

McDonald’s China 2020 changes: The major shareholder (to make) over 100 million investment in young talent training. Economic Observer Network reporter Chen Yifan (stated) “Our vision of reaching 4,500 stores by 2020 remains unchanged. In terms of restaurant portfolio, the goal is to open restaurants in third- and fourth-tier cities, hoping to accelerate the speed and layout of the sinking market.’ September On the 22nd, at the Fifth McDonald’s China ‘McDonald’s Feast’, Zhang Jiayin, CEO of McDonald’s China, said in an interview with media including reporters from Economic Observer. On the same day, McDonald’s China announced the “Unlimited Youth” talent training plan. The plan proposes to invest more than 100 million yuan from 2020 to 2022, and join hands with more than 100 vocational colleges across the country. “The school-running model has helped more than 10,000 young people improve their employability and support them to smoothly embark on a career development path after graduation., translation provided courtesy of Paul Jones, Jones & Co., Toronto 


India Saw 250% Growth In Shopping App Installs Amid Pandemic, Reveals Report: The State of Shopping App Marketing 2020 report by AppsFlyer, a mobile marketing analytics and attribution platform, notes that India witnessed a 250% spike in non-organic shopping app installs as the country began lifting Covid-19 lockdown restrictions in May. This shows that even when given the option of physically visiting the store, Indians preferred to shop online.”,, September 24, 2020

India’s new paper Covid-19 test could be a ‘game changer’: A team of scientists in India has developed an inexpensive paper-based test for coronavirus that could give fast results similar to a pregnancy test….The test, named after a famous Indian fictional detective, is based on a gene-editing technology called Crispr. Scientists estimate that the kit – called Feluda – would return results in under an hour and cost 500 rupees (about $6.75; £5.25).”, BBC News, October 4, 2020

South Korea

How South Korea Successfully Managed Coronavirus: The country has blended technology and testing like no other. South Korea appears to have cracked the code for managing the coronavirus. Its solution is straightforward, flexible and relatively easy to replicate. The country has averaged about 77 new daily cases since early April and recently suppressed a spike in infections. Adjusting for population, that would be the equivalent of about 480 cases a day in the U.S., where new daily cases have averaged about 38,000 over the same period.”, The Wall Street Journal, September 25, 2020


Japan to remove travel ban for ten countries starting in October: Japan plans to remove a ban on overseas travels for about 10 countries starting next month, hoping that such a step would prompt other countries to lift travel curbs on the Japanese, the Nikkei business daily reported on Monday.”, Reuters and Nikkei, September 28, 2020


Singapore planning ‘cruises to nowhere’ to entice tourists: The Singapore Tourism Board (STB) has announced its plans to allow cruise lines to embark on “cruises to nowhere,” as reported by The Straits Times. With many international cruise lines banned from docking in Singapore since March due to the coronavirus, the new plans would allow 50% of the original passenger intake. It comes just days after Singapore Airlines canceled its proposed “flight to nowhere” sightseeing tours following criticism. Visit Insider’s homepage for more stories.”, The Insider, October 4, 2020

United Kingdom

The recovery in the manufacturing sector continued last month, with output and new orders increasing. The Markit/CIPS manufacturing PMI fell to 54.1 in September, from 55.2 in August, slightly below the flash estimate of 54.3. Three fifths of manufacturers expected output to rise over the coming year. Samuel Tombs, an economist at Pantheon Macroeconomics, thinks the sector will register robust growth in the coming months as EU customers stockpile goods to avoid being hit by tariffs in January. Unemployment remains an issue. Manufacturers continued to cut jobs for the eighth month in a row, although at the lowest rate since February. Changes to job support schemes and the reintroduction of some coronavirus restrictions have increased concerns about a rise in unemployment.”, The Times of London, October 1, 2020

A pool, free wi-fi and no kids: it’s great to be WFH (working from hotel): If the office is still off-limits and the novelty of home working is wearing a little thin, help is at hand. Hundreds of hotels are offering bedrooms as daytime offices, catering for workers tired of being confined to the kitchen table. The catch is that you must leave by teatime, with checkout typically from 4pm to 6pm. Desk space is being offered in hotels from city centres to coastal villages, at costs ranging from £35 to £1,500. Guests can often use the gym and pool, with some hotels even offering free printing and hot drinks. Hoteliers say the offer is popular with workers seeking peace and quiet after a tumultuous few months, along with fast wi-fi and a touch of luxury.”, The Sunday Times Of London, October 4, 2020

Studying abroad: Britain’s new student visas: Boris Johnson’s government will today launch a new visa for foreign students coming to study at British universities. The revamp is part of a broader overhaul of Britain’s immigration laws after Brexit. The new student visa has premiered before most other changes in order to entice international students to take up places at British universities in spite of the pandemic. Universities had feared losing them and their lucrative tuition fees entirely, thus blowing a serious hole in their finances. The government hopes that rolling out the new visa—which includes a period of two years to find a job after graduation, instead of three months under the old system—will dissuade students from staying closer to home. But universities may have helped to sort out the problem themselves. Increased recruiting efforts abroad, and a lack of palatable alternatives, have led to a 9% increase in international undergraduate enrolments this autumn.”, The Economist Expresso, October 5, 2020

United States

There’s Less Than 1% Chance of Catching Covid-19 Flying, Says Airline Exec: Four major U.S. airlines share thoughts on blocked middle seats, the future of business travel, and the issues that’ll affect flying beyond the pandemic.”, Bloomberg, September 27, 2020

Hotel jobs coming back in a handful of large U.S. metro areas: The hard-hit hospitality industry is starting to bounce back from the COVID-19 pandemic — at least in a few U.S. cities. August employment in the accommodations sector in five metro areas climbed back to at least 80 per cent of where it stood a year earlier, according to Bureau of Labor Statistics data analyzed by Bloomberg News. This compares with about 60 per cent for the nation as a whole.”, BNN Bloomberg (Canada), October 1, 2020

PepsiCo says it will meet 2020 revenue targets after all: Group benefits from rebound in drinks sales and people who work from home munching on snacks. PepsiCo is on track to deliver about the same full-year revenues that it had expected before coronavirus shut down much of the world economy, helped by a recent recovery in sales of its soft drinks in corner shops and petrol stations. The food and drinks company behind Doritos crisps, Tropicana juice and the eponymous fizzy beverage on Thursday reinstated annual revenue guidance that it had scrapped at the onset of the pandemic. It predicted full-year revenues would rise about 4 per cent from 2019 on an organic basis.”, The Financial Times, October 1, 2020


One major Asian economy besides China is set for growth this year—and its GDP just rose 2.6%. Upticks in manufacturing and exports helped Vietnam’s gross domestic product rise 2.62% year over year in the third quarter, accelerating the country’s economic recovery from a slowdown in the first half of 2020 that was caused by the pandemic. Exports jumped 11% in the third quarter, thanks in large part to a 20% increase in exports of personal computers to meet a growing demand as students worldwide attend online classes and large parts of the global workforce continue to work from home. In September alone, exports jumped 18% compared to the same period last year. ‘Along with China, [Vietnam] is the only major Asian economy expected to register positive growth in 2020,’ said Priyanka Kishore, head of India and South East Asia for Oxford Economics.”, Fortune Magazine, September 29, 2020

Brand News 

What a month of September we and our international franchisees have had around the world in the CKE system! We started on the 3rd of September opening our 13th Carl’s Jr. in Chile, followed three days later with our 21st Hardee’s in Qatar, continued three days after that with our 2nd Carl’s Jr. in France, turned around and opened our 19th Carl’s Jr. in Turkey the very next day and then about week later we opened our 19th in Spain – right next to Real Madrid’s stadium, Santiago Bernabéu… then two new Hardee’s opened, in Pakistan and the UAE, followed this week by Carl’s Jr. openings in Thailand and Panama! Talk about a global company – eight countries on four continents! If you’re interested in hearing about our open territories and these two iconic brands.”, 

Marc Muskin, CKE Restaurants LinkedIn posting.

FASTSIGNS CEO steers the proverbial ship through stormy seas: Catherine Monson is recognized again this year by Franchise Dictionary Magazine as one of the WOW: 50 Women Of Wonder and she graces our cover for excellent reasons. Under her leadership as CEO of FASTSIGNS since 2009, the brand has become one of the country’s largest franchise companies. It has benefited significantly from Monson’s strategic positioning and her franchising and broad business and marketing experience. Since February, Monson has also served as International Franchise Association (IFA) chair. In her role with the IFA, she works to further its mission of protecting and promoting franchising through government relations, public relations, and educational programs.”, FranchiseDictionary, October 2, 2020

Russo’s New York Pizzeria expands in the Middle East with its 8th restaurant opening in Dubai. 8 more outlets planned to open in 2021 with it international franchise partner, Prime Hospitality.

Restaurateur and Loving It! His drive-thrus report record sales during Covid: Dennis Ekstrom has been in the restaurant business for nearly 50 years, 30 of them in franchising. At one time he was part of QK Holdings, where he served as COO of the largest Denny’s franchise group in the country with 94 locations. Today he is the CEO and president of Diamondback LLC, a Del Taco multi-unit operator in New Mexico. ‘The restaurant industry is a fast-paced, invigorating field that I never left,’ says the 65-year-old today. His experience and success have led him to rule the Del Taco market in New Mexico where his 11 locations rank in the top tier of the brand’s comp growth. The drive-thru lanes at Ekstrom’s Del Tacos were paved with gold this past spring as Covid-19 ravaged the country’s restaurant landscape. He says 90 percent of his sales during the pandemic have come from the drive-thru. ‘Right now, our sales are the highest they’ve been in months, and in some cases ever,’ he says.”,, October 4, 2020

Ranked: The 50 Most Popular Fast Food Chains in America: Millions of Americans eat at fast food restaurants every day—and they now have more options at their disposal than ever before. From burgers to pad thai, there’s a quick service restaurant that’ll satisfy almost any appetite. With all this choice, which fast food chains are the most popular among consumers? Using data from QSR Magazine, (the infographic at this link) ranks the top 50 largest fast food chains in the U.S. by sales in 2019, providing insight into the types of foods Americans have been craving.”, Visual Capitalist, September 28, 2020         

Articles And Charts About Doing Business in The Times Of COVID-19 and Beyond

What 800 (global) executives envision for the postpandemic workforce: Responses to a McKinsey global survey of 800 executives suggest a disruptive period of workplace changes lies ahead due to acceleration of automation, digitization, and other trends. The COVID-19 pandemic has caused major disruption to our working lives in the short term, and is likely to change the way that we work in the long term. To understand these changes, McKinsey commissioned a survey of business executives around the world in June 2020. The results suggest that the crisis may accelerate some workforce trends already underway, such as the adoption of automation and digitization, increased demand for contractors and gig workers, and more remote work. Those changes in turn will create greater demand for workers to fill jobs in areas like health and hygiene, cybersecurity, and data analytics.”, McKinsey & Co., September 23, 2020

New Consumer Research on the Increasing Importance of Digital & How the Holiday Shopping Season Is Shaping Up: To help retail brands understand consumer expectations and prepare for the upcoming holiday shopping season, Service Management Group (SMG) collected feedback from nearly 10,000 consumer respondents. Here are three key themes that emerged from the research: 1) Financial concerns are looming; 2) Value will be key this shopping season; 3) Holiday shopping will start early and be dominated by digital.”,, October 2, 2020

The Future of Supply Chain Automation: As Amazon continues to set the bar for efficiency by integrating an astounding spectrum of automation technology, it’s becoming increasingly apparent that traditional supply chain models are ripe for disruption. For this reason, companies around the world are now rethinking their warehouse and distribution systems, with automation taking center stage.”, The infographic at this link from Raconteur highlights the state of automation across global supply chains, while also providing an outlook for future investment, Visual Capitalist

Who We Are And What We Do

Edwards Global Services, Inc. (EGS) provides a complete International solution for U.S. businesses Going Global. From initial global market research and country prioritization, to developing new international markets and providing operational support around the world. Our U.S. based executive team has experience living and working in many countries. Our Associate network on the ground overseas covers 40+ countries. 

Founded in 2001, Edwards Global Services, Inc. (EGS) takes U.S. businesses global and currently has activity in 25 countries. Our Clients are all consumer-faced brands. Edwards Global Services, Inc. (EGS) has twice received the U.S. President’s Award for Export Excellence

Find out more about the services we provide U.S. companies Going Global at:

William Edwards, CFEis CEO and Global Advisor of Edwards Global Services (EGS). He has 46 years of international operations, development, executive and entrepreneurial experience and has lived in 7 countries. With experience in the franchise, oil and gas, information technology and management consulting sectors, he has directed projects on-site in Alaska, Asia, Europe and the Middle and Near East. Mr. Edwards advises a wide range of companies on early to long term global development of their brands.



For global cross-business sectoral updates and advice on taking your business global, contact Mr. Edwards at or +1 949 224 3896. 

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